Please make sure you have read the latest booking policy before you make a booking:
NS&D Booking Policy (New policy effective 02/09/26)
Good to know:
- You must have your Student ID Card to collect any booking, or to use a booked workstation/room in your own time.
- Equipment must be collected from the relevant tech store, except by prior arrangement.
- Equipment is to be returned to the Tech Store it was collected from no later than the end time specified in the booking.
- Uncollected bookings are cancelled automatically 30 minutes after the booking start time, to ensure that everyone has fair access to equipment.
Equipment Booking Periods. (Students)
- Minimum resource booking period is 1hr.
- Maximum resource booking period is 3hrs.
- Video Equipment is bookable up to a maximum of 48hrs.
- Bookings can only be made three weeks in advance of their start date.
- Bookings can be extended beyond these limits by request only, back-to-back bookings will be cancelled.
Late Returns & Damaged Equipment
Repeated late return of equipment will result in a booking ban.
You can also be banned if:
- Equipment is lost or damaged as a result of your carelessness or mistreatment
- You are found to be abusing the system or rules.
- You have breached the student code of conduct.
You should also remember that the NTU Student Code of Behaviour and relevant Confetti policies also apply.
smarthub terms and conditions of use
As a user of this system registered or otherwise you agree that if for any reason you are unable to use smarthub for the intended purpose then you will contact your store via telephone, email or in person to resolve the problem. Siso Software Limited are not responsible or liable in any way for any errors, damages or any other loss caused by your usage of this system. For the avoidance of doubt this includes any loss howsoever suffered including negligence or fraud except where such negligence causes death or personal injury.